Terms and Conditions

 

LRRSA Members’ discounts:

LRRSA members are entitled to a 25% discount on most LRRSA publications and 10% on most other publications. Join the LRRSA today and take advantage of these discounts. When you place your first order you will be charged the normal price. We will then give you a credit on your credit card to allow the discount. All subsequent orders will be automatically priced with the LRRSA members’ discounts applied. 

Postage:

Postage will be automatically calculated on all orders - local and international, and will be shown on the checkout screen before you confirm your order. For international orders to Africa, America and Europe you will have the choice of seamail or airmail.

International orders will automatically have Australian Goods and Services Tax (GST) deducted, and you will see the prices without GST.

Despatch of orders:

Orders are usually despatched within one week, however please allow two weeks before making enquiries. Some items may be temporarily out of stock, and everything related to the shop is handled by part-time volunteers. If you do wish to contact the on-line shop, the "Contact" link above is the preferred method.

We send publications, by standard post. Orders are usually despatched within one week, however in some cases it may take two weeks, particulary if an item is temporarily out of stock.

In case of error or damage

Should there be a problem with your order please contact us before you take any other action, so that we can advise you of the best method of dealing with the problem.

We do not accept returns of delivered publications, unless they are faulty or have been sent in error.

Before returning publications please contact us with details of the problem.

You may cancel an order that we have not yet posted.

Stock availability and prices

Some of the titles we stock are imported and may be subject to erratic supply, however we try not to list items we do not have in stock.

Prices may change due to variations in exchange rates, shipping costs and publisher price adjustments. However we try to keep these changes to a minimum.

To overseas addresses

Air mail is the only option available for New Zealand, Papua New Guinea, and Asia.

For Africa, America and Europe you have the choice of Air Mail or Sea Mail.

Air Mail takes about ten days. Sea Mail usually takes about ten weeks but can take up to 16 weeks.

Secure Transactions

Credit Card payments are made through the SecurePay payment portal to insure your personal details are kept safe. We do not retain electronic storage of your credit card details once the payment has been finalised.and do not have access to it.