Delivery Policy
It is your
obligation to enter the correct delivery address details at time of ordering.
If you enter the wrong address, we are not obliged to re-send the order to the
correct address at our expense.
We will arrange
for the delivery of your order with 3 working days. Unfortunately, we are
unable to guarantee time of delivery.
It is the
responsibility of the customer to inform us if an order does not arrive. Once
we learn an order has not arrived by the due date, we will lodge enquiries with
the courier to ensure delivery occurs as soon as possible. We will not be held
liable for any loss or damage resulting from late delivery.
Please note that
if an item has been lost in transit, we will not despatch a replacement item
immediately. Replacement items will be despatched according to our discretion.
Without limiting the operation of any other Terms and Conditions herein, you
agree that late delivery does not constitute a failure of our agreement, and
does not entitle you to cancellation of an order.
Without limiting
the operation of any other Terms and Conditions herein, we will not accept
liability for any loss or damage arising from items lost, stolen or damaged
after delivery has taken place.
Refund Policy
If you receive a
product that you believe is not what was expected we will replace the item or
refund your money at our discretion. It will be your responsibility to mail the
item back to our postal address in its original undamaged condition.